Get Certificate • CCPA Free Training

Request Your Training Certificate

Congratulations on completing the training video! To request your training certificate, please take the quiz below. For CPE credit, complete this form. The quiz is comprised of learning questions, and you will also be asked to input one of the two codes that was shown in the upper right corner of the video. A certificate with your results will be sent to the email you provide after you have taken the quiz.

/10

This quiz consists of ten questions and is timed. You will have 15 minutes to compete the quiz.

CCPA Learning Questions

Test the knowledge of the CCPA you've gained by following the CCPA Free Training program and receive a training certificate. The quiz consists of ten questions. There is no minimum score required to receive a certificate, and the certificate will include your score. Take the quiz as many times as you would like in order to solidify your learning and to achieve a higher score.

1 / 10

If you can't verify the identity of a consumer making a right to know request, what should you do?

Respond, offering to treat the request as an opt-out of sale request instead of a delete request.

Respond, providing only information that is in the public domain.

Respond, denying the request.

Do not respond at all to potentially fraudulent requests.

2 / 10

Have you read your company's privacy policy?

Yes

3 / 10

A consumer makes a request for personal information pertaining to their household. Which of the following are true? Check all that apply.

All household members must always join in the request.

Only consumers with a password-protected account can make requests for household data.

If there are three or more household members, a majority of them must join the request.

If a member of the household is under age 13, obtain parental consent before disclosing household information.

4 / 10

If a consumer makes a right to know request, how should you verify their identity?

It is not necessary to verify identity, unless the consumer has requested a copy of sensitive data.

You cannot require them to use an online account; verifying two data points via email is acceptable.

You must offer at least two methods for verifying identity, including, at minimum, a toll-free number.

You can require the consumer to log into their online account if they have one with you.

5 / 10

When you disclose in your privacy policy what personal information what categories of data your business collected, disclosed or sold, what timeframe should the disclosure cover.

The information currently being collected, disclosed or sold.

The information collected, disclosed or sold within the past 12 months.

The information collected, disclosed or sold within the past 24 months.

The information collected, disclosed or sold since 12 months before the effective date of the CCPA.

6 / 10

For how long should you maintain CCPA compliance records about a given consumer request?

For 12 months after fulfilling the request.

Until you have responded to the request in full.

For 24 months after fulfilling the request.

For 12 months from the consumer's last contact with your business.

7 / 10

Which of the following are considered "personal information" within the meaning of the CCPA:

Grocery store security camera footage that captures your face as you exit the store.

Your name, if it's made public on LinkedIn.

The fact that you are in the market to buy a new car.

The number of daily readers of the Wall Street Journal, if your readership is included in the count.

A cookie ID assigned to your laptop's web browser that is not tied to your name.

The address of your previous residence.

8 / 10

A consumer makes a request for personal information pertaining to their household. Which of the following are true? Check all that apply.

Only consumers with a password-protected account can make requests for household data.

If a member of the household is under age 13, obtain parental consent before disclosing household information.

All household members must always join in the request.

If there are three or more household members, a majority of them must join the request.

9 / 10

Please enter the first training certificate code word below in all lower case that appeared in the upper-right hand corner of the training video.

10 / 10

True or false: if you sell data under the CCPA, you need to know which of your consumers are under age 13.

False

True

Please enter your name and company email address and we will email you a Certificate of Training, including your quiz score.

Your score is

Thank you for participating in our training program. Please let us know what additional information we should include in our program or to provide us with any other feedback.

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Looking for help with CCPA implementation?

This tutorial is brought to you by CCPA Toll Free, which provides businesses with access to privacy hotlines and web forms for CCPA compliance.

visit ccpa Toll Free