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Request Your Training Certificate

Congratulations on completing the training video! To request your training certificate, please take the quiz below. For CPE credit, complete this form. The quiz is comprised of learning questions, and you will also be asked to input one of the two codes that was shown in the upper right corner of the video. A certificate with your results will be sent to the email you provide after you have taken the quiz.

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This quiz consists of ten questions and is timed. You will have 15 minutes to compete the quiz.

CCPA Learning Questions

Test the knowledge of the CCPA you've gained by following the CCPA Free Training program and receive a training certificate. The quiz consists of ten questions. There is no minimum score required to receive a certificate, and the certificate will include your score. Take the quiz as many times as you would like in order to solidify your learning and to achieve a higher score.

1 / 10

Please enter the first training certificate code word below in all lower case that appeared in the upper-right hand corner of the training video.

2 / 10

If a consumer makes a right to know request, how should you verify their identity?

It is not necessary to verify identity, unless the consumer has requested a copy of sensitive data.

You cannot require them to use an online account; verifying two data points via email is acceptable.

You must offer at least two methods for verifying identity, including, at minimum, a toll-free number.

You can require the consumer to log into their online account if they have one with you.

3 / 10

A consumer makes a request to delete personal information. How should you respond? (Check all that apply.)

Delete the data, and don't worry about backup copies that are not being accessed.

Aggregate the consumer's data with other data to render it effectively anonymous.

De-identify it by removing the information associated with the consumer.

Refuse to delete any data you need for internal purposes the consumer would reasonably anticipate.

4 / 10

When should you notify consumers about the personal information you collect about them?

At or before the point of collection.

After collection, so you can be sure of what information you actually collected.

Notice is not required unless a consumer requests disclosures about information collection.

At any time, as long as the information is reasonably available.

5 / 10

If you can't verify the identity of a consumer making a right to know request, what should you do?

Do not respond at all to potentially fraudulent requests.

Respond, offering to treat the request as an opt-out of sale request instead of a delete request.

Respond, providing only information that is in the public domain.

Respond, denying the request.

6 / 10

How many designated methods for submitting CCPA rights requests must a business make available to consumers.

At least two, as long as one of them is an online form.

One, if the consumer is able to speak with a person in a store or on the phone.

Three, if necessary to include the method by which consumers primarily interact with the business.

7 / 10

A consumer makes a request for personal information pertaining to their household. Which of the following are true? Check all that apply.

All household members must always join in the request.

If there are three or more household members, a majority of them must join the request.

If a member of the household is under age 13, obtain parental consent before disclosing household information.

Only consumers with a password-protected account can make requests for household data.

8 / 10

A consumer you know to be 14 years old wishes to join an online fan club, and you intend to sell the consumer's email address to a third party for use by the third party for its own marketing purposes. Which of the following is true?

The CCPA prohibits all sales of personal information of a child under age 16.

The sale is permitted, but only if the child's parent or guardian provides his or her affirmative consent.

The sale is permitted, but only if the child provides his or her affirmative consent.

The sale is permitted as long as there was a conspicuous notice at or before the point of collection of the email address.

9 / 10

Have you read your company's privacy policy?

Yes

10 / 10

A consumer makes a request for personal information pertaining to their household. Which of the following are true? Check all that apply.

If a member of the household is under age 13, obtain parental consent before disclosing household information.

All household members must always join in the request.

If there are three or more household members, a majority of them must join the request.

Only consumers with a password-protected account can make requests for household data.

Please enter your name and company email address and we will email you a Certificate of Training, including your quiz score.

Your score is

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